Privacy Notice for WNTAI Services Ltd - eLearning

WNTAI Services Ltd is committed to protecting your privacy and ensuring the security of your personal data. This privacy notice explains how we collect, use, store, and share your information when you access and use our eLearning platform.

1. Who We Are

WNTAI Services Ltd provides governance, compliance, and training services to educational institutions and related organisations. Our eLearning platform is designed to deliver structured, secure, and accessible training content to registered users.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Full name, email address, job title, and organisation

  • Login credentials and usage data (e.g. course progress, completion status)

  • Feedback, assessments, and certification records

  • Technical data (IP address, browser type, device information)

3. How We Use Your Information

Your data is used to:

  • Provide access to relevant training modules

  • Track progress and issue certificates

  • Improve platform functionality and user experience

  • Communicate updates, support, and service-related information

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Performance of a contract (e.g. training agreement)

  • Legitimate interests (e.g. service improvement, compliance tracking)

  • Consent (where applicable, such as for optional communications)

5. Data Sharing and Transfers

We do not sell your data. We may share it with:

  • Trusted third-party service providers (e.g. hosting, analytics)

  • Your employer or commissioning organisation (for reporting purposes)

  • Regulatory bodies if required by law

All data is stored securely within the UK or EEA, and we ensure appropriate safeguards for any international transfers.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Certification records may be retained for audit and verification purposes.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing or request restriction

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact Us

For any queries or to exercise your rights, please contact: Data Protection Officer
WNTAI Services Ltd
Email: dpo@wntai.co.uk
Address: 24 Grosvenor Avenue, Pontefract, WF8 4QU